IPhone, iPad, and iPod contact customers are locating they can’t sync their tool in iTunes. When looking to do so, they get the subsequent mistakess message:

What’s going on? Why is my iPhone now no longer syncing with iTunes? And why does the iTunes sync consultation fail to start?

We’ve placed this put up collectively to provide you solutions to all the ones questions and, maximum importantly, to inform you the way you may restoration it.

What takes place with this iTunes mistakess?

iPhone, iPad, and iPod contact customers may need to sync their tool to iTunes for some of exclusive motives: to create a backup, to replace iOS, or to switch content material like photos, videos, and music.

It’s viable to sync to iTunes over Wi-Fi, however for simplicity on this troubleshooting guide, we endorse connecting your tool with a lightning cable. After doing so, you’ll be triggered to free up your tool and can be given the choice to Trust this laptop.

iTunes then tries to switch facts among your laptop and your iOS tool. It might also additionally take a few minutes to load, however finally the sync fails and also you get the subsequent mistakess message:

Why does the iTunes sync consultation fail to start?

There are many exclusive motives an iTunes sync consultation may fail to start.

The software program on one tool or the alternative is probably previous or faulty. The bodily connection is probably impaired with the aid of using broken cables or grimy ports. Or the facts iTunes is making an attempt to sync may have grow to be corrupt.

The cease end result is the identical: iTunes is not able to sync facts throughout devices.

Fortunately, maximum of those issues are fixable. And except there’s bodily damage, you ought to be capable of restoration it yourself.

How do you restoration iTunes now no longer syncing together along with your iPhone, iPad, or iPod contact?

Follow the troubleshooting steps underneath in case your iPod contact, iPad, or iPhone isn’t syncing with iTunes. We’ve indexed them so as from fastest to longest to prevent time.

Begin every step together along with your tool disconnected from iTunes and make certain to strive syncing once more after each section.

1. Close each app and pressure restart your tool

Close down each app in your iPhone, iPad, or iPod contact then restart it earlier than trying to sync once more. Some customers located they needed to do that step two times earlier than their iPhone could sync with iTunes once more.

This will be executed with the aid of using going to Preferences > Devices > Reset Sync History. Doing so wouldn’t delete any facts, however might also additionally have triggered you to merge or update content material the following time you synced.

However, that is now no longer an alternative in iTunes 12.eight or later. Apple has eliminated the Reset Sync History button, as a minimum from the macOS model of iTunes.

Presumably, they located it didn’t function a beneficial troubleshooting tool.

4. Update to the today’s iOS and iTunes software program

It’s not unusualplace for software program to increase insects which can bring about issues like your iPhone now no longer syncing with iTunes. The fine and handiest option to that is to apply the maximum up to date software program to be had as builders often launch updates to patch the ones insects.

Ensure you’re jogging the today’s model of iOS in your iPhone, iPad, or iPod contact and which you have the today’s model of iTunes in your Mac or PC.

How do I replace the software program on my iPhone, iPad, or iPod contact?


  • Go to Settings > General > Software Update.
  • Wait on your tool to test for updates.
  • Download and set up any updates it finds.

How do I replace iTunes on my Windows PC?


  • Open iTunes and visit Help > Check for Updates.
  • Follow the activates to down load and set up updates.
  • If there’s no Check for Updates alternative: Open the Microsoft Store.
  • Go to More > Downloads and updates > Get Updates.

Follow the activates to down load and set up updates.


  1. Test your cables and ports

It’s time to check your hardware. Faults for your lightning cable, laptop USB port, or iOS tool lightning port will be the motive your iTunes sync consultation didn’t start.

It’s extraordinarily clean to check your hardware, however it can be tough or high priced to restoration if there’s a problem.

Start with the aid of using connecting the lightning cable to a exclusive USB port in your laptop. Use one which you are sure works.

If viable, take a look at a exclusive USB tool withinside the identical port to test it has complete functionality.

USB keyboard plugged into MacBook Pro.

Try a exclusive USB tool — like a keyboard — to check your ports.

Now check out the lightning port in your iPhone, iPad, or iPod contact.

Shine a flashlight in there and test for a build-up of lint or debris. This dust can intervene with the relationship and ought to be cautiously eliminated the use of an anti-static brush or a compressed air duster.

Finally, strive the use of a exclusive lightning cable. Even if yours works to rate a tool, it’d nonetheless be not able to switch facts.

Check for fraying or kinks alongside your cable, which can be a signal of damage. If you’re the use of a third-celebration lightning cable, look for it on Apple’s MFi certification database to make sure it’s authenticated with the aid of using Apple.

  1. Remove and reinstall iTunes in your laptop



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