Apple has stated that human beings may also see an mistakess whilst looking to use their scanner with Image Capture, Preview or Printers & Scanners Preferences. This is a permission mistakess that reads “You do now no longer have permission to open the application” which then lists the call of your scanner driver.

Further, the message reads to touch your pc or community administrator for help and tells you that your Mac didn’t open a connection to the device.

How to Fix the Scanner Permission Error

Since Apple is aware of that that is an trouble, the reliable recommendation from Apple is to put in the today’s macOS for updates to solve the trouble, as an replace has constant the trouble. This mistakess become logged on September 22, 2021, so it’s a reasonably current trouble.

The trouble is affecting customers on exceptional variations of macOS Big Sur. The mistakess become constant in macOS 11.6.

Some human beings won’t need to replace at this time. However, Apple had formerly published a brief workaround for the trouble:

Force cease any apps which are open via way of means of choosing the apple icon on the pinnacle left of the display and choosing Force Quit Finder.

  1. A menu will assist you to cease all apps one via way of means of one. Select the app after which hit Force Quit. Close the window as soon as the entirety is closed except Finder.
  1. Select Go withinside the menu of the Finder on the pinnacle left of the display. Select Go To Folder.
  1. Type in /Library/Image Capture/Devices
  1. Hit Go.
  1. Now you could pick the scanner the mistake message tells you which you don’t have permission to withinside the menu, that’s the call of your scanner driver. Double click on it. Nothing must happen.
  1. Close the Devices window after which use the app you had been the usage of to scan. It must paintings normally. If you operate any other app to scan, you’ll need to repeat the manner for that scanner, too.

If you do now no longer pick to replace at this time, you must keep in mind updating quickly as a greater everlasting restoration to this trouble.


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